# Cura TAZ 5 print freezes **URL:** \ **Category:** Software\ **Created:** [October 9, 2015, 1:15am UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314 "2015-10-09T01:15:03Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![nbart3845](https://avatars.discourse-cdn.com/v4/letter/n/6de8d8/32.png) [@nbart3845](https://forum.lulzbot.com/u/nbart3845)\ **Post date:** [October 9, 2015, 1:15am UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/1 "2015-10-09T01:15:03Z")
My print keeps freezes in the same spot on the model…could it be a software, hardware or model problem??? ---
**Author:** ![piercet](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.lulzbot.com/piercet/32/12_2.png) [@piercet](https://forum.lulzbot.com/u/piercet)\ **Post date:** [October 9, 2015, 6:50am UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/2 "2015-10-09T06:50:43Z")
It could be any one of those 3 things. The easiest way to check, is load the model to a SD card in the SD card slot on the printer (export the gcode and save it there, etc.) then print the model directly from the printer without the computer sending the data. If it works from there, you know it’s probably your computer software or hardware (usually USB power settings or PC not set to “high performance” at that point) . if on the other hand if the model fails at that point again, you know it;s the model. You can also post the model here and we can tell you if it is likely a good model or not if you like. ---
**Author:** ![nickthetait](https://avatars.discourse-cdn.com/v4/letter/n/ac8455/32.png) [@nickthetait](https://forum.lulzbot.com/u/nickthetait)\ **Post date:** [October 9, 2015, 1:39pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/3 "2015-10-09T13:39:54Z")
Please post the .gcode you are printing, indicate where in the print it is freezing, what host software you are using to slice/print, and what version of firmware is on your Taz. ---
**Author:** ![nbart3845](https://avatars.discourse-cdn.com/v4/letter/n/6de8d8/32.png) [@nbart3845](https://forum.lulzbot.com/u/nbart3845)\ **Post date:** [October 9, 2015, 3:47pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/4 "2015-10-09T15:47:42Z")
I’m running the Marlin 2015Q1 Taz5 firmware with Cura 17.10, but did it also on 14.09. How can I get the gcode off of Cura to post it? ---
**Author:** ![nickthetait](https://avatars.discourse-cdn.com/v4/letter/n/ac8455/32.png) [@nickthetait](https://forum.lulzbot.com/u/nickthetait)\ **Post date:** [October 9, 2015, 5:52pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/5 "2015-10-09T17:52:11Z")
Thanks for the info! There is a “Save to gcode” item hiding in the “File” menu in the top left of Cura. A new addition to Cura v17 is incorporating firmware files for all the LulzBot printers. So if you have a Taz 5 selected, plug it in, turn it on then hit “install default firmware” and you should get the very latest 2015Q3. This may or may not solve the problem, haven’t been able to determine if Cura or Marlin are to blame yet… ---
**Author:** ![nickthetait](https://avatars.discourse-cdn.com/v4/letter/n/ac8455/32.png) [@nickthetait](https://forum.lulzbot.com/u/nickthetait)\ **Post date:** [October 9, 2015, 6:17pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/6 "2015-10-09T18:17:52Z")
Also, when the printer is in this “frozen” state, what do you see on its LCD panel? Is there some status message like “printing…” or “waiting for user input”? ---
**Author:** ![nbart3845](https://avatars.discourse-cdn.com/v4/letter/n/6de8d8/32.png) [@nbart3845](https://forum.lulzbot.com/u/nbart3845)\ **Post date:** [October 10, 2015, 4:05pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/7 "2015-10-10T16:05:21Z")
Hmm…so apparently I have a new issue. Just updated the firmware and tried to reprint and now the whole printer died. It wont turn on, not sure if the powersupply died or what. ---
**Author:** ![nickthetait](https://avatars.discourse-cdn.com/v4/letter/n/ac8455/32.png) [@nickthetait](https://forum.lulzbot.com/u/nickthetait)\ **Post date:** [October 12, 2015, 1:06pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/8 "2015-10-12T13:06:30Z")
Oh, no that is terrible news! Please contact support ([https://www.lulzbot.com/support](https://www.lulzbot.com/support)) and they’ll help you get your printer up and running again. ---
**Author:** ![nbart3845](https://avatars.discourse-cdn.com/v4/letter/n/6de8d8/32.png) [@nbart3845](https://forum.lulzbot.com/u/nbart3845)\ **Post date:** [October 14, 2015, 6:16pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/9 "2015-10-14T18:16:34Z")
Well got the a new power supply in and got the printer at least running again. Still have the problem of it freezing during the print. ---
**Author:** ![nickthetait](https://avatars.discourse-cdn.com/v4/letter/n/ac8455/32.png) [@nickthetait](https://forum.lulzbot.com/u/nickthetait)\ **Post date:** [October 15, 2015, 1:27pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/10 "2015-10-15T13:27:18Z")
In that case I’d recommend unplugging the USB cable and printing exclusively from the SD card. ---
**Author:** ![imxron](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.lulzbot.com/imxron/32/25_2.png) [@imxron](https://forum.lulzbot.com/u/imxron)\ **Post date:** [December 21, 2015, 2:00am UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/11 "2015-12-21T02:00:07Z")
> [@nbart3845](#): > > Well got the a new power supply in and got the printer at least running again. Still have the problem of it freezing during the print. Were you able to solve this problem? Having the same issue with my taz 4 via usb and SD card prints. Swapped out the rambo and upgraded the extruder to the hex nozzle but same issue. Happens about 5 hours into a print. ---
**Author:** ![nickthetait](https://avatars.discourse-cdn.com/v4/letter/n/ac8455/32.png) [@nickthetait](https://forum.lulzbot.com/u/nickthetait)\ **Post date:** [December 21, 2015, 3:48pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/12 "2015-12-21T15:48:18Z")
@imxron or @nbart3845 could you provide a gcode that is consistently exhibiting this problem? ---
**Author:** ![imxron](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.lulzbot.com/imxron/32/25_2.png) [@imxron](https://forum.lulzbot.com/u/imxron)\ **Post date:** [December 22, 2015, 6:18am UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/13 "2015-12-22T06:18:32Z")
> [@nickthetait](#): > > @imxron or @nbart3845 could you provide a gcode that is consistently exhibiting this problem? Here is one [Test.gcode](https://forum.lulzbot.com/uploads/short-url/qUEkEQg5DzFTrmWk57zeFtaXiKV.gcode) (4.37 MB) Tried several files with the same result. Had a friend with a Taz 5 print the attached file’s stl (not gcode) fine. So I know the model is okay. Sliced with Simplify3D, also tried Cura. Thanks! ---
**Author:** ![nickthetait](https://avatars.discourse-cdn.com/v4/letter/n/ac8455/32.png) [@nickthetait](https://forum.lulzbot.com/u/nickthetait)\ **Post date:** [January 5, 2016, 3:00pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/14 "2016-01-05T15:00:26Z")
… just got back from vacation. That gcode file has been generated by S3D. Could you provide an equivalent one made by Cura that exhibits the same problem? Edit: Also, which printer and firmware were you using? Were you printing from the SD card or over USB? ---
**Author:** ![imxron](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.lulzbot.com/imxron/32/25_2.png) [@imxron](https://forum.lulzbot.com/u/imxron)\ **Post date:** [January 5, 2016, 5:44pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/15 "2016-01-05T17:44:37Z")
> [@nickthetait](#): > > … just got back from vacation. > > That gcode file has been generated by S3D. Could you provide an equivalent one made by Cura that exhibits the same problem? > > Edit: Also, which printer and firmware were you using? Were you printing from the SD card or over USB? Hey Nick, it was a bad power supply. I updated the original post and marked the title of the post “solved” Thanks again! ---
**Author:** ![nickthetait](https://avatars.discourse-cdn.com/v4/letter/n/ac8455/32.png) [@nickthetait](https://forum.lulzbot.com/u/nickthetait)\ **Post date:** [January 5, 2016, 7:58pm UTC](https://forum.lulzbot.com/t/cura-taz-5-print-freezes/2314/16 "2016-01-05T19:58:21Z")
Oh, thanks for getting back to me!