I know the company is being restructured but folks please keep the support up - we paid for those machines and rely on them at work. I repost here because in hardware my other post is days old now and via phone I cannot reach anybody.
Our moarstruder tool head suddenly started to show some issues
at first during print we experienced some heat runaway warnings
but now the printer gives an “Error E! heating failed” always when heating up the extruder after the calibration.
What is odd is that heating for the filament change works well.
I also swapped out the tool head to see if this would happen with other tools too but this only happens with the moarstruder tool head.
I read that this might be an issue with the thermistor.
Please advice how we could repair this.