Just got a brand new Taz 6 from the BF sale, it arrived yesterday and am super excited! Need some help diagnosing a print issue that seems to be related to the left and right sides not being aligned. The printer makes noises that sound like the printhead is scraping over the existing print. Especially when moving from the back-right to the front-left.
See the attached pictures to view what’s going on. Also have a video which also shows this issue if pics aren’t good enough, and you can hear the scraping sounds.
What I’ve tried so far is to rotate the right collar to align the left and right sides. They seem as close as I can get them, but still getting these print issues.
The right side looks okay, the left side looks like it’s getting scraped.
I’m at work but will check back this evening. Have not contacted tech support yet, will do so this weekend if it’s not resolved before then. Thanks for any help you can give.