I trashed my PEI sheet and need to replace it. When I went to l;ulzbot the price was 45 and the shipping was $25!!! The sheet weighs almost nothing and makes no sense to charge that much to ship. I went to MatterHackers who priced it at 45 and free shipping. Needless to say I bought it from MatterHackers.
Why is the shipping so crazy for that part at Lulzbot?
Great, glad we could help. There are other products we noticed that may have been messed up and are working on those now.
And good news! We have a brand new website we are working on to handle this exact customer feedback we have received.
We are very much an open source company which means we publish our design files. You can find them on download.lulzbot.com and gitlab.com/lulzbot3d. We also hold many OSHWA certifications for our products.
Let us know at support@lulzbot.com if you have any other questions we may be able to help with.