This has been an ongoing problem for about a year now and I am really at my wit’s end. I’ve connected with other computers at that time but I would like to resolve this on my current set up.
I bought the printer in 2018 and love it but at some point, I upgraded my Cura software and now it will not connect. I don’t recall what I was running before and I’ve tried earlier versions of the software since then with the same error.
I connect the printer (I get the windows chime indicating something has been connected) Cura indicates that “USB devices are available”. I hit “connect” in “monitor” and I get “Scanning available serial ports for printers” forever and my printer will not connect.
What I’ve done:
- Installed numerous versions of Cura making sure to clear my cache every time.
- Ensured that my USB ports and cables are functioning properly with a paper printer.
Without being able to connect to the printer I am unable to ensure my printer is running the latest driver software.
Any advice is much appreciated.