# Printer will not turn on after only 3 prints :(

**URL:** <https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416>\
**Category:** LulzBot TAZ\
**Created:** [March 8, 2015, 7:59pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416 "2015-03-08T19:59:16Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![GoldPhive](https://avatars.discourse-cdn.com/v4/letter/g/9dc877/32.png) [@GoldPhive](https://forum.lulzbot.com/u/GoldPhive)\
**Post date:** [March 8, 2015, 7:59pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/1 "2015-03-08T19:59:16Z")

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today I went to check on a print and noticed that the printer was in but not printing and was halfway through the print. I sent the extruded to the home position, cleared the build plate, preheated for abs, and the printer immediately turned off. I than toggled the power switch in the printer and it turned back on than instantly turned back off and now will not turn on at all. I have no idea would the problem could be. Please help ☹

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**Author:** ![kcchen\_00](https://avatars.discourse-cdn.com/v4/letter/k/9dc877/32.png) [@kcchen\_00](https://forum.lulzbot.com/u/kcchen_00)\
**Post date:** [March 8, 2015, 10:10pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/2 "2015-03-08T22:10:13Z")

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Hmmm… check that the power cable and cord to the power supply are connected tightly.

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**Author:** ![GoldPhive](https://avatars.discourse-cdn.com/v4/letter/g/9dc877/32.png) [@GoldPhive](https://forum.lulzbot.com/u/GoldPhive)\
**Post date:** [March 8, 2015, 10:46pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/3 "2015-03-08T22:46:11Z")

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That was the first thing I checked. I’ve tried other outlets as well. It’s somethig internal. Either the power supply is toast or something inside the electrical unit of the printer. I Haven’t even had the printer for a week and it’s already broken

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**Author:** ![jebba](https://avatars.discourse-cdn.com/v4/letter/j/9e8a1a/32.png) [@jebba](https://forum.lulzbot.com/u/jebba)\
**Post date:** [March 8, 2015, 10:48pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/4 "2015-03-08T22:48:13Z")

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If the power supply has died, contact [support@lulzbot.com](mailto:support@lulzbot.com) and we can get you a replacement.

-Jeff

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**Author:** ![GoldPhive](https://avatars.discourse-cdn.com/v4/letter/g/9dc877/32.png) [@GoldPhive](https://forum.lulzbot.com/u/GoldPhive)\
**Post date:** [March 8, 2015, 11:47pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/5 "2015-03-08T23:47:08Z")

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I’ve emailed [support@lulzbot.com](mailto:support@lulzbot.com) although I’m not sure if the problem is the power supply or something else? Is the power supply a common issue?

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**Author:** ![discojon](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@discojon](https://forum.lulzbot.com/u/discojon)\
**Post date:** [March 9, 2015, 12:09am UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/6 "2015-03-09T00:09:18Z")

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Exact same thing happened to my taz5. The power supply died. There is a resister that burnt up internally to the power supply

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**Author:** ![GoldPhive](https://avatars.discourse-cdn.com/v4/letter/g/9dc877/32.png) [@GoldPhive](https://forum.lulzbot.com/u/GoldPhive)\
**Post date:** [March 9, 2015, 3:14am UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/7 "2015-03-09T03:14:52Z")

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Ok if it is the power supply than that saves me a lot of panic. But does this mean that the same thing will happen to a replacement power supply. Are they resolving this issue?

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**Author:** ![discojon](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@discojon](https://forum.lulzbot.com/u/discojon)\
**Post date:** [March 9, 2015, 3:45pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/8 "2015-03-09T15:45:11Z")

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I spoke with Lulzbot just now and they are going to be testing and sending a replacement Power Supply out to me today. Thanks for the swift response. Depending on how electronically inclined you are, I’d be curious to see if indeed the Power Supply failed in the same manner as mine did. Might have been a bad batch from the manufacturer. I’d suggest calling and speaking with tech support to have it replaced.

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**Author:** ![GoldPhive](https://avatars.discourse-cdn.com/v4/letter/g/9dc877/32.png) [@GoldPhive](https://forum.lulzbot.com/u/GoldPhive)\
**Post date:** [March 9, 2015, 9:03pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/9 "2015-03-09T21:03:58Z")

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I’m in touch with support@lulzbot right now through email. The problem definitely is the power supply so I’m sure they’ll be replacing mine as well. As for what caused it to fail, I wouldn’t be surprised if it was the same thing that happened to yours.

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**Author:** ![GoldPhive](https://avatars.discourse-cdn.com/v4/letter/g/9dc877/32.png) [@GoldPhive](https://forum.lulzbot.com/u/GoldPhive)\
**Post date:** [March 10, 2015, 9:54pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/10 "2015-03-10T21:54:28Z")

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So the end result is that they are sending me a new power supply just like they did for you. How long did it take for yours to arrive?

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**Author:** ![jebba](https://avatars.discourse-cdn.com/v4/letter/j/9e8a1a/32.png) [@jebba](https://forum.lulzbot.com/u/jebba)\
**Post date:** [March 10, 2015, 11:23pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/11 "2015-03-10T23:23:13Z")

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Each printer ships with the power supply that it was burned in with and printed the initial octopus. The component with the highest rate of failure on the TAZ has been the power supply. I guess something has to be the worst. It follows the regular bell curve though. If you have one, and it’s been going a month, it will likely be fine. We have done many improvements with the manufacturer for reliability. So each generation has been more reliable. If yours does fail, we will replace it quickly.

I apologize for any inconvenience,

-Jeff

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**Author:** ![theBLOCK](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.lulzbot.com/theblock/32/9243_2.png) [@theBLOCK](https://forum.lulzbot.com/u/theBLOCK)\
**Post date:** [March 20, 2015, 10:33pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/12 "2015-03-20T22:33:40Z")

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I made it to six prints! I’ve had my printer for 6 days and last night the printer just died while setting up for a new print. Now no power from any outlet. Lulzbot support here I come. I will let you all know how long it takes.

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**Author:** ![theBLOCK](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.lulzbot.com/theblock/32/9243_2.png) [@theBLOCK](https://forum.lulzbot.com/u/theBLOCK)\
**Post date:** [March 29, 2015, 9:11pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/13 "2015-03-29T21:11:11Z")

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Spoke to Matterhackers and Lulzbot both on the 20th and had a new power supply from matterhackers on the 23rd and lulzbot on the 25th. Problem solved with an extra power supply to make sure it doesn’t happen again.

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**Author:** ![jebba](https://avatars.discourse-cdn.com/v4/letter/j/9e8a1a/32.png) [@jebba](https://forum.lulzbot.com/u/jebba)\
**Post date:** [March 30, 2015, 2:13am UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/14 "2015-03-30T02:13:23Z")

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Sorry for the PS hassle ☹

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<div class="post-metadata">

**Author:** ![GoldPhive](https://avatars.discourse-cdn.com/v4/letter/g/9dc877/32.png) [@GoldPhive](https://forum.lulzbot.com/u/GoldPhive)\
**Post date:** [March 31, 2015, 12:57am UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/15 "2015-03-31T00:57:53Z")

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OP here, thought id give everyone an update. i just recieved my second replacement power supply today. lets see how long this one will last. Jebba do you have any info on if there will be a permanent fix to this issue?

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**Author:** ![discojon](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@discojon](https://forum.lulzbot.com/u/discojon)\
**Post date:** [April 1, 2015, 4:24pm UTC](https://forum.lulzbot.com/t/printer-will-not-turn-on-after-only-3-prints/1416/16 "2015-04-01T16:24:08Z")

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> [@GoldPhive](#):
>
> OP here, thought id give everyone an update. i just recieved my second replacement power supply today. lets see how long this one will last. Jebba do you have any info on if there will be a permanent fix to this issue?

I’d like to know also as my replacement is making a pulsating electrical hum under load.
