# Software Hardware compatibility

**URL:** <https://forum.lulzbot.com/t/software-hardware-compatibility/2587>\
**Category:** Software\
**Created:** [December 7, 2015, 7:55pm UTC](https://forum.lulzbot.com/t/software-hardware-compatibility/2587 "2015-12-07T19:55:54Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![kakaroto](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.lulzbot.com/kakaroto/32/9269_2.png) [@kakaroto](https://forum.lulzbot.com/u/kakaroto)\
**Post date:** [December 10, 2015, 10:49pm UTC](https://forum.lulzbot.com/t/software-hardware-compatibility/2587/9 "2015-12-10T22:49:39Z")

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Thanks for that, it looks like it’s an incompatibility with a different program you have installed which uses python :

```nohighlight
File "C:\csvn\Python25\lib\runpy.py", line 72, in _run_code

```

For some reason, that seems to take precedence and runs instead of the python installed with Cura, which is why it can’t find the proper python modules and fails. I don’t understand why that happens though since the Cura link specifically runs the python included with Cura.

In any case, do you know what the application in C:\csvn is ? Let me know so I can install it too, and test and eventually find a way to prevent the conflict.  
Thank you.

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