# 🛠 Support page revamp

**URL:** <https://forum.lulzbot.com/t/support-page-revamp/25292>\
**Category:** Site Feedback\
**Created:** [January 27, 2023, 8:45pm UTC](https://forum.lulzbot.com/t/support-page-revamp/25292 "2023-01-27T20:45:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![McLeach](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.lulzbot.com/mcleach/32/11215_2.png) [@McLeach](https://forum.lulzbot.com/u/McLeach)\
**Post date:** [January 27, 2023, 8:45pm UTC](https://forum.lulzbot.com/t/support-page-revamp/25292/1 "2023-01-27T20:45:30Z")

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Hello Everybody!

We are once again asking for your suggestions!

With our website getting up update, our [support landing page](https://lulzbot.com/support) needs a bit of a face lift as well.  
We want to make it a bit easier for our users to find the information that is most useful to them.

Currently, the information there is very to the point and we want to know what you would like to see if you were looking for information and ventured there.

Some ideas include printer specific pages that may link directly to their respective guides, manuals, and assembly instructions.

We would love your feedback and suggestions to make it easier!

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**Author:** ![Mike2](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.lulzbot.com/mike2/32/12340_2.png) [@Mike2](https://forum.lulzbot.com/u/Mike2)\
**Post date:** [January 27, 2023, 8:58pm UTC](https://forum.lulzbot.com/t/support-page-revamp/25292/2 "2023-01-27T20:58:43Z")

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Include printer specific pages with links  
More photos

 ![image](https://us1.discourse-cdn.com/flex020/uploads/lulzbot/original/2X/f/f8478134013f5949d87d036f7535be06c43a9379.jpeg)

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<div class="post-metadata">

**Author:** ![McLeach](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.lulzbot.com/mcleach/32/11215_2.png) [@McLeach](https://forum.lulzbot.com/u/McLeach)\
**Post date:** [January 27, 2023, 9:06pm UTC](https://forum.lulzbot.com/t/support-page-revamp/25292/3 "2023-01-27T21:06:10Z")

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We are definitely looking into something like this:

 ![Support (1)](https://us1.discourse-cdn.com/flex020/uploads/lulzbot/original/2X/c/c97b73b6870680e3601009f7b64e0c6c33198d6a.jpeg)

That is definitely a work in progress.

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<div class="post-metadata">

**Author:** ![Wrathernaut](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.lulzbot.com/wrathernaut/32/13542_2.png) [@Wrathernaut](https://forum.lulzbot.com/u/Wrathernaut)\
**Post date:** [January 28, 2023, 11:53pm UTC](https://forum.lulzbot.com/t/support-page-revamp/25292/4 "2023-01-28T23:53:46Z")

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There should probably be two to three “layers” of support - “user”, “maintainer” and “developer”.

User covers the basics of setup, printing, basic troubleshooting, links to relevant [ohai.lulzbot.com](http://ohai.lulzbot.com) pages, recommended test prints to attempt, and how to photograph them and the machine for best help from official support and power users.

Maintainer level needs to explain the various addition sites - [devel.lulzbot.com](http://devel.lulzbot.com), [download.lulzbot.com](http://download.lulzbot.com) … and then developer how to help on github and similar.