# Support Taz 6 Y axis

**URL:** <https://forum.lulzbot.com/t/support-taz-6-y-axis/21417>\
**Category:** Uncategorized\
**Created:** [April 21, 2020, 4:51pm UTC](https://forum.lulzbot.com/t/support-taz-6-y-axis/21417 "2020-04-21T16:51:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![clschone](https://avatars.discourse-cdn.com/v4/letter/c/e274bd/32.png) [@clschone](https://forum.lulzbot.com/u/clschone)\
**Post date:** [April 21, 2020, 4:51pm UTC](https://forum.lulzbot.com/t/support-taz-6-y-axis/21417/1 "2020-04-21T16:51:24Z")

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I’m not sure if anyone here can help, but I have an issue with my Taz 6 not moving (grinding noise) on just my y axis.  
I have a support ticket but have not heard from them in just over a week now and it’s getting a little frustrating.  
Here’s what I’ve done thus far.  
Downloaded Cura and updated the Firmware via cura No effect  
Swapped the x and y steppers No effect  
I replaced the the belt and tightened it No effect  
Replaced the 10mm bearings and cleaned the rods no effect  
The X and Z axis move just fine.  
Noticed that in the LCD that the only thing found in movement is the extruder.  
I can no longer manually move the x/z/y axis via the LCD, I have to connect to a laptop to move it.  
I can no longer even home it as it tries to move the Y and the bed locks up with a homing failed error  
All of which is in the current support ticket, that I cannot get a response back from.  
So while I wait, any suggestions?

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**Author:** ![23chaos23](https://avatars.discourse-cdn.com/v4/letter/2/9fc348/32.png) [@23chaos23](https://forum.lulzbot.com/u/23chaos23)\
**Post date:** [April 21, 2020, 8:03pm UTC](https://forum.lulzbot.com/t/support-taz-6-y-axis/21417/2 "2020-04-21T20:03:07Z")

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Im in a similar boat, my Y axis has a stutter and audible click from bed stepping or something. no rosponses on me thread either yet

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**Author:** ![clschone](https://avatars.discourse-cdn.com/v4/letter/c/e274bd/32.png) [@clschone](https://forum.lulzbot.com/u/clschone)\
**Post date:** [April 21, 2020, 8:31pm UTC](https://forum.lulzbot.com/t/support-taz-6-y-axis/21417/3 "2020-04-21T20:31:10Z")

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I ended up calling them and referencing my ticket number.  
They said due to the pandemic they are getting bombarded with emails. However, I briefly went over what I did and Eric, whom was helpful, suggested I swap out my x and y axis cables on the board to see if the issue followed it to the x axis. Which it did. So now I am waiting to see about replacing my board out as I think that is the solution at least for me. Good luck. You might want to reach out to them by phone if you can.