Firmware fail on Taz6

Every time i try to install the latest firmware for my taz6 i get a fail message??? is there a fix for this??? have a single 2.1 head on it.
thanks

Reach out to the support team at https://LulzBot.com/Support. They’ll be able to help. Make sure you have the latest version of Cura LulzBot Edition too: https://LulzBot.com/Cura.