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I completely agree, this poor software/support is maddening. I can't print at all in 3.2.21, nothing extrudes. 21.08 works fine. I kind of want an upgrade...why the heck don't they just support Slic3r anyway?! Anyway, asking us to delete hidden files is an unprofessional hack, and it doesn't work anyway, at least for me!bentwookie wrote: ↑Thu Jul 05, 2018 10:44 pmThis "clear your caches" thing is a pretty blunt hammer. I blindly followed that advice the for the last major version and was rewarded by losing all of my material profiles.
Maybe instead of asking customers to root around your cache directories over and over, you fix your versioning.
I reached out to support and am going back to 21.08.
Wait...so on top of the rest of this train wreck, the new firmware isn't backward compatible with old Cura software? That's madness! Hopefully it's obvious how to find the "firmware downgrade".