Right out of the box it won’t feed correctly. There is a setting of the idler tension screws where it will feed well for a few seconds, and then stops as the hobbed bolt chews into the filament. Nothing from totally loose, to springs fully collapsed, works. So have not even made it thru setup.
The Setup instructions tell you to “…tighten till top of screw is 10mm from plastic clip…”.then later “…tighten again until spring is 5mm +/- 2mm” . On my system, the spring is already fully collapsed at the 10mm, and can’t be tightened further.
That in mind. I tried removing the pair of flat washers on each screw to pick up another mm or so. Didn’t make a difference.
The nozzle is in midair, so not a nozzle spacing issue
The filament is fresh Lulz 3mm ABS right out of sealed bag, so not humidity or size issue
Shavings are cleaned out after each attempt (probably about 20 by now).
Nozzle is at temp (230C)
I contacted Tech Support 3 days ago with zero response (yes, checked my Quarantine).
Appreciate any advice or suggestions.