We just noticed that both of our machines had a crack in the same 3D-printed part (the one that holds the extruder on the x-carriage).
I already contacted support, so no worries there but i got to wondering why its printed in this orientation? Its prone to snap along the print lines (just like it did) especially because it is experiencing the most force along the z-axis when probing and pulling on filament and from shocks when shipping. Since we are traveling a lot with the machines, i’m thinking about reprinting in a different orientation myself but first I’ll wait for replacement parts.
Did you have similar failures happen?
Are those parts printed in ABS and could be strengthened by Vapor smoothing?