We have a fairly new TAZ 5 that has only been in use for about 12 days. It’s been printing pretty nicely, and nearly constantly, up until now, then the stepper motor for the X-axis went wonky during the middle of a print. I didn’t see what happened right when this stopped working, as I have student employees who run the place on the weekends, but this is what I found this morning:
When testing the axis motion, the head would only move back and forth about a centimeter or so. When I disabled the steppers to move the head manually, it does not freely move, and moves jerkily. I did take a bit of video with my phone:
Does anyone have any suggestions for resolving this issue quickly? Does this look like it is this a belt issue or a more serious problem with the motor? I don’t have a lot of experience with this type of printer since we’ve only had it for a few weeks (we have a uPrint we’ve been using for 6 years, and that usually only had extrusion issues rather than motion issues). I’d like to make sure I’ve tried everything I can before calling support.
College of Design, ISU