TAZ-5-extruding-problem

We have a TAZ 5 printer and when not in a print it’s able to extrude out the Filament just fine, but when trying to run a print the Filomena will either only come out in short bursts or not at all, but once I cancel the print it all comes out, I tried leveling the bed and looking through the Cura settings but I’m not sure what the issue is.

Pictures and more description of the problem would go a long way to help. This is very little to go off of, so the basics need to be checked.

Bed level?

Esteps?

Z offset?

Correct filament diameter in the slicer?

Correct diameter of filament for the print head?