Taz Pro XL - Insert USB drive and machine fails

Hey everyone

Anyone have this problem with their Pro’s?

It has happened 4 times. No static electricity to blame.
Insert USB, screen goes blank.
Power off, power on, everything is good again.

(That top loading USB plug seems a bit wonky as well)

Format your USB drive and ensure that there are not a lot of files on it.

If there a lot of files, or the files themselves are larger, it can cause the printer to restart.
The machines are not huge computers and have a limited cache and can get bogged down.

Interesting since this is a new machine and a new USB I suspect the connector is a bit wonky but I can certainly try your ideas too!