747 Sidekick Issues

Hello!

I got a new sidekick 747 and out of the box it worked great for a couple prints. Been having a ton of issues with print adhesion and the print head colliding with the print which tears it off the bed.

I have leveled the bed, I’m sure that’s ok. I have the Z-offset set well, the first layer prints perfectly. Still having some issues with adhesion and mostly the print head collisions.

Appreciate the help!