hotend no longer heats up

We got this one:

FLIR Systems E30 160 by 120 Resolution Thermal Imaging IR Camera

http://www.amazon.com/gp/product/B0088LHHOK

It is pretty cool tool so far. We’re getting a much better understanding of what is going on. We have contacted the vendor of the silicon pads too, to get their thoughts.

Thanks,

-Jeff