HUGE blob

We have a major blob of filament stuck to the print head. Suggestions on how to melt or remove?

Could you post some photos of the blob? I want to see if the plastic has wrapped around your hotends wiring. In general the resolution to this would be to reheat the toolhead to extrusion temperature and after it had sat at temperature for a little while to very gently try to remove the blob, but if your wires are encased this can run the risk of damaging your wiring so before suggesting it I would like to see exactly what you’re dealing with.

I was able to gently remove without damaging the wire. Thank you