Lulzbot Taz Workhorse Bed Not Heating

First time 3D printer owner here.
Recently got the Lulzbot Taz Workhorse and got it set up the day it arrived. Got it all set up and plugged in, filament changed. When it was finally time to print for the first time the nozzle would heat up but the bed wouldn’t. Suddenly it starts beeping and I see the message on the screen: “Bed heating failed PRINTER HALTED Please Reset”.
What do I do to fix this?
Did I plug something in wrong? I followed the quick-start guide to the T.

Thanks to Cody on the Lulzbot support team for the quick reply.
"We have noticed that in shipping there is a possibility that cables can get unplugged from the RAMBo on the inside of the electronics box.

What I would like you to do is unplug the printer and remove the side panel (where the SD card goes) and check the cabling I have circled in the attached picture.

Likely the bed heater cables unplugged themselves and just need to go back into their slot."

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