Let me first start with I am new to the TAZ 3D Printer and am a convert from the Makerbot series. Since receiving my TAZ 5 I have not been able to make one thing print out properly. I either have a jammed filament or some variation on that. I have followed the setup to the letter including the leveling procedures ( it prints great ) . I have talked with tech support and they tell me everything looks fine on pics I send yet my problems remain. Support tells me to adjust the Z axis in small increments and I have done that as well. I would guess I have adjusted and attempted no less that 90+ small prints that have all failed due to the extruder jamming or back pressure they say.
I am looking for a 3rd party to assist me with setup over the phone and I am willing to pay for that assistance.
If you can help and are successful i will send you a free filament from this page.
Please PM me with your contact info and I will give you a call.