Taz 5 x axis just vibrates back and forth a few mm’s

First time ever having any issues. Just finished a print with no trouble and went to print again a few hours later and my taz 5 won’t move on the x axis. Just vibrates. I tried moving it manually and it barely moves with force. Any suggestions?

First time posting. Thxs in advance from for any help

If you power off the printer can you move it? If not, check for a broken motor shaft.

This is a short vid of what she’s doing when I try to move the x axis