I have tired asking support, but not really gotten an answer that fixes my issue.
I had the front y axis switch wire go bad/break. Initially I thought it was the switch so I pulled the whole print platform off and tried swapping to a new switch, before just running a new wire and using the old one. Got it all re-assembled and triggering, but running into a new issue.
During the leveling and cleaning cycle the platform doesn’t quite line up with the print head anymore. This is causing the print head to hit between the cleaning pad and the back plastic holder. It also is not hitting the front two pads when it tries to level. I have cleaned everything and tightened everything I can think of but it doesn’t help. I have also tried shimming the front stop as a suggestion from support. I did a clean install of Cura and flashed to the newest firmware included with it.
Any ideas would be greatly appreciated!