Yes the USB cable is connected
Did call Lulzbot support and stumped them other than we decided it was a driver issue
I had copied the rAMBO file onto my machine after looking at the online stuff here - was talking to a friend and he suggested copying the rAMBO file to a system folder - but in clicking around found that right clicking on rAMBO had an install option that did not seem to math the guide here and low and behold the file was installed!!
Still would not talk however
The printer was showing up on I think on the console or device manager
Another chat with support - Cura was not able to find the proper port - so told Cura to look at a specific port and things got better
Then there was the battle to get the stub of the filament out of the print head - I got ahead of support and pressed the wrong button and buried the filament in the head - much grunting on my part scared the support tech who was afraid I was going to topple over - so after much trying the support guy gae me a bit of a list of tips and I turned the printer off and did otherr things until the next day and finally got the filament fixed
so am able to print now
thanks