PLA/PHA coming up outside of hot end

General LulzBot Mini
1

I’m very new to printing - I just got the LulzBot Mini up and working and I’m having a blast printing.

However, I noticed I see some of the PLA/PHA filament bubbling up above the extruder / hot end. you can see the green soup on top of the “hexagon” block in the photos below.

Is this normal? I suppose I need to clean this after each print.

2

If this is a New printer and still under warranty, contact support at Lulzbot. You have a leaking heat break/block issue.

3

Yes it is new. I just bought it in December, and got it up and running on Tuesday of this week.

Yikes, hope it is covered…thanks for tip.