Since I have zero experience with 3d Printers I don’t want to just try printing a new piece without the device working properly from the start…
I assumed I should just send an email to the firstname.lastname@example.org address; mainly to see if they could mail me a new plastic piece, details below. But I did not receive any response regarding the problem. I tried calling the telephone number on the website but it seems they are closed; so it looks like I won’t be doing any 3d printing this weekend.
For details… When I was assembling the printer fresh out of the box, I found that the small 2-pronged pinch clip that holds the ring-piece that holds the zipties + plastic tube (spinner?) had been crushed, probably during shipping (the box looked like it was someones step-stool, ). Both prongs were twisted and snapped uncleanly when I found both pieces in the box. So I don’t, as far as I know, really have any way to salvage the part.
So does anyone know if there’s another way to get this handled?