Lulzbot Mini 2 - Can't Connect to Computer

I have been using my classroom Lulzbot Mini 2 for about 1 year and had it running great. However, I had to reinstall the Cura software and now I can’t get my laptop to connect to the printer. I have tried changing USB cords, but it still doesn’t connect. Any ideas??

I haven’t had this issue so this is just a guess on my part but you could try connecting it to regular non-lulzbot cura and see if you have any better luck.

What operating system do you use?

There are some cached files that need to be removed to re-install software or it can create problems. I’m a mac and I know where they hide on that OS … not sure where they hide on Windows.